S by Serena ships Monday through Friday, with the exception of U.S holidays and when the postal service is closed. Please allow 24-48 hours for order processing, after which you should receive a shipment notification by e-mail.
U.S. Standard Shipping
Standard flat rate shipping within the contiguous 48 states costs $7.95. Orders over $99 will receive free standard shipping within the continental United States.
Standard flat rate shipping to Hawaii, Alaska, and U.S. Territories costs $14.95. Orders over $150 will receive reduced $7.95 shipping to these states and territories.
Once the shipping confirmation e-mail has been sent, your order will typically arrive within 5-7 days.
FedEx expedited 2Day shipping within the United States costs $18.00.
Order cut-off time is 1:00 pm EST. Orders placed after 1:00 pm EST will be shipped out the following business day.
Standard international shipping is $18.00 and shipping times vary from country to country, but your order will typically arrive within 12-15 business days.
We do not offer expedited international shipping at this time. International orders over $250 will receive free standard international shipping.
Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order. You may check with your country’s customs office to determine if there will be additional costs.